Privacy policy

Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Ashen.

Last updated: April 1, 2026

Personal Information We Collect

When you visit the site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device.

When you make a purchase, we collect information such as your name, billing address, shipping address, payment details, email address, and phone number.

How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate with you

  • Screen for potential risk or fraud

  • Improve and optimize our website

Sharing Your Information

We may share your information with third-party services to help us operate our store, including payment processors and shipping providers. Your information may also be shared to comply with legal obligations.

Your Rights

If you are a resident of certain regions (such as the European Union), you have the right to access, correct, or delete your personal information.

Data Retention

We retain your order information for our records unless you request its deletion.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons.

Contact

For more information about our privacy practices, or if you have questions, please contact us at: support@wearashen.com